Virtual Assistant vs. Online Business Manager: Which one is best for your business?

April 28, 2020

Dear Soloprenuers

It is time to face the fact: You can’t do it all. 

Your online business is finally growing! As exciting as this is, it has become clear you cannot handle everything on your own anymore. 

The emails are piling up, customer service is lacking, and you can’t even remember the last time you had an hour to just think about what is next for your business. Spending too much time working IN your business instead of ON your business will stunt your growth. 

But now comes the issue of “Who do I hire first: a Virtual Assistant or an Online Business Manager?”

Both of these roles are crucial for all online businesses, but they are different in terms of what you can expect from each one. Many online companies have both, rather than either/or. 

We have noted the critical differences between the two, so you can decide which one is right for your business now.

What is the difference between a Virtual Assistant and an Online Business Manager?


The main difference between the two is that a Virtual Assistant mainly handles the “execution part” of the work. While there are many different types of Virtual Assistants such as Tech VAs or Admin VAs, all Virtual Assistants are excellent at mastering any to-do list. 

What you can expect from an Admin Virtual Assistant: 

  • Completing admin tasks 
  • Ticking items off your delegated to-do list
  • Managing your business inbox
  • Responding to customer support messages

An Online Business Manager has a more specialized skill set. They are experts at managing the in’s and out’s of your business while helping you take it to the next level. 

If you are ready to take your business to the next level, book your Operational Strategy Session or contact us here.

What you can expect from an Online Business Manager: 

  • Managing entire projects
  • Managing and assisting your launch
  • Team management & recruitment
  • Creating SOP and adding systems into your business
  • Installing and setting up the software in your business

Both roles are beneficial in any online business, but it is essential to look at what your business needs now. 

How Do You Know What Your Business Needs? 


First, take a look at what tasks you would love to delegate to someone else. Make a list of the things that are taking up too much of your valuable time and the things you are willing to let someone else take over. 

Ask yourself: 

  • What do I need to be done NOW that I do not want to do? 
  • What are the things that are holding my business back from growing? 
  • What are the tasks that I do not NEED to monitor every day?  

If you are spending 3 hours a day replying to emails and organizing data, when you would instead be brainstorming your next big move, then hiring a Virtual Assistant will help free up your time tremendously.

If you are constantly stressed out about managing your team, organizing projects, and systemizing your business, then an Online Business Manager will be more beneficial for you. 

A Virtual Assistant is excellent at helping you complete your never-ending to-do list, but an Online Business Manager will take on the business as their own.

An Online Business Manager will lead the team on your behalf by managing projects and systemizing your business for you. They work independently of you, so you do not need to provide them a daily task list or set instructions. 

While both are very familiar with the online world, an Online Business Manager will set up projects and systems to make your workflow efficient, transparent, and automated. An Online Business Manager is consistently up to date with the latest software and systems. They also handle the hiring, onboarding, and training of all new staff while developing SOPs to make your team more efficient.

An Online Business Manager will manage your team behind the scenes so you can focus on leading them in the right direction. 

Are You Ready To Hire an Online Business Manager?


Both Virtual Assistants and Online Business Managers are essential team additions to your online business. It ultimately comes down to the matter of what your business needs the most right now

Take a thorough look at which tasks are consuming too much of your workday. Be honest with yourself, how much help do you need? 

If organizing, managing, and systemizing your online business is taking over your work life, it is time to pass the torch so you can get back to what you do best. 

Hiring an Online Business Manager will help you focus on taking your business to the next level, instead of just staying afloat. 

Are you ready to start working with an Online Business Manager? Contact us now to see how we can support you!

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